Is managing administrative burdens taking away from your ability to focus on growing your business?
If you answered “yes”- you’re not alone. Many small and medium-sized businesses struggle with balancing the administrative tasks of ensuring their company is up and running, including making sure the technology is working properly. Many businesses have 1-2 dedicated employees making multiple calls to vendors and handling other employee’s IT support questions in an effort to keep the business technology running for everyone else. In addition, when something breaks, it can cause your business to come to a standstill.
Document Technologies / Managed IT Services offers IT vendor management services so you only have to make ONE phone call if there is a problem.
What is Included in IT Vendor Management Services?
With our IT vendor management services, you and your employees can spend your time making the business better instead of maintaining the status quo.
Software and Hardware Inventory
To limit downtime in the event something breaks, we take a complete inventory of your hardware and software including serial numbers, warranty info, device registration, and software licenses.
One Point of Contact
We can be your main point of contact for most vendors, solving problems quickly and efficiently and allowing your employees to handle their important day-to-day responsibilities, instead of dealing with vendors.