Hosted Collaboration to Unify Communications
Outshine your competition Nationwide with the latest in Unified Communications / Collaboration. This Windows-based solution is open architecture and it connects to pretty much any software platform on the market. The integration into any environment makes it easy to use and friendly in the network. IT Departments love it. Document Technologies / Managed IT Services take care of everything from A to Z. Our solution provides you with a complete feature-rich phone system that support most all popular SIP based phones. The web-based management console is easy to configure, removing the need for expensive maintenance. We train our customers to make the easy Adds, Moves and Changes on the fly. Put in a ticket to our system and we take care of the rest 24/7.
Cost Effective Phone Solutions
Cost effective and cutting edge, our VoIP Phone Systems are inexpensive to implement and/or expand. They come with our cloud network that is built out for every size company and a turnkey solution with no out-of-pocket expense. Our solution can be initiated and be taken live same day. Maintenance costs are also significantly lower than a proprietary PBX solution. Our phone systems do not require a specialized Engineer. Instead of replacing your existing IT server hardware and infrastructure, it will be offsite in the Cloud (in a datacenter) and will never go down even if your internet goes down. With the mobile applications, it allows for all employees to be in constant connectivity to your business worldwide.
Can you say, "Feature Rich"?
We provide our larger customers with professional call center features at an affordable price. The full-feature system easily integrates into other Windows-based applications such as your CRM or account software. You can expand it to enterprise-level features such as real-time queue and agent statistics, allow supervisors to listen-in to calls, and configure wrap-up time for each call. Employees benefit from mobility solutions; they can work anywhere with both iOS and Android clients.
Easily and automatically grant access to advanced unified communications features such as Presence, Instant Messaging, Fax, and Voicemail to Email, to your employees. You no longer have to learn or load another software, and you can eliminate voicemail tags, avoid unnecessary call transfers, forward voicemails and faxes to email, and send instant messages without a 3rd party messaging service.
Some of our telecommunication solutions include:
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